FREQUENTLY ASKED QUESTIONS

IF YOU HAVE QUESTIONS, WE HAVE THE ANSWERS

100% Satisfaction Guaranteed | Unlimited Revisions | Full Money-back Guarantee

First time ordering with us and unsure about the experience?

Order Now & Pay Later

* No hidden cost
* No Credit card info

First time working with us and unsure about our design standard and delivery process?

Order Now & Pay Later

We understand the reason of your indecision and hence offer you a Pay Later option for all our logo design packages. Choose a package and order with Pay Later option. Unlimited revisions also apply with this offer. You’ll pay only when a logo design is finalized and you’re 100% satisfied.* No hidden cost and no Credit card information required.

Order Now & Pay Later

Below are the answers to some frequently asked questions. If you have a question that is not covered below, please contact us.
expand_moreWhat is your copyright policy on the logo design?
expand_moreI'm not sure of how my logo should look? What do I do?
expand_moreWhen do you start working on my logo?
expand_moreHow many revisions will you offer for my logo design?
expand_moreHow long does it take to deliver the initial concepts?
expand_moreWill you make changes if I ask you to revise all the concepts?
expand_moreHow is my new logo delivered?
expand_moreIn what formats will my logo be supplied once a design has been finalized?
expand_moreIs there any guarantee for the logo design work?
expand_moreHow many concepts do you offer?
expand_moreWhat if I don’t like any of the concepts?
expand_moreI live in a different country? Is it possible to get my logo designed from you?
expand_moreHow will I keep track of the design process?
expand_moreCan you incorporate my ideas into a design?
expand_moreWill it cost extra if I want additional colors for my logo?
expand_moreThe Order Form is not working. How do I make payment?
expand_moreHow long is an order valid ?
expand_moreDo you offer any other services?
expand_moreHow many revisions will you offer for my design?
expand_moreDo you provide me fonts used in my logo?
expand_moreHow do I start a new website with you?
expand_moreOn which platform will you build my website?
expand_moreDo you provide hosting services too?
expand_moreCan I access my website on mobile and tablets also?
expand_moreI'm not familiar with WordPress. Will I still be able to edit my website?
expand_more

What is your copyright policy on the logo design?

Once we deliver the final logo, you will have exclusive intellectual property right over the logo. It can only be used by MyCorporateLogos to showcase our work or for internal marketing purpose.

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I'm not sure of how my logo should look? What do I do?

Beginning a logo design can be intimidating if you have never been down that road before. But don’t need to worry about it. Just tell us about your business and leave the rest to our thinkers & professional logo designers. We will offer you designs that best match your industry, keeping its professional & emotional flavors intact.

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When do you start working on my logo?

Custom logo design work begins as soon as order is placed. You will receive the initial concepts within 3-4 business days of the order being received.

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How many revisions will you offer for my logo design?

All of our logo design packages include an unlimited number of revisions on your chosen concept. We keep revising until you are 100% satisfied.

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How long does it take to deliver the initial concepts?

Once the order is placed, it takes 3-4 business days for the delivery of the initial concepts.

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Will you make changes if I ask you to revise all the concepts?

Revisions are offered only when you have chosen a concept. However, revising all the concepts will invite additional costs.

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How is my new logo delivered?

All logo design concepts (and final files) will be delivered via email.

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In what formats will my logo be supplied once a design has been finalized?

Your new logo will be delivered in the following file formats: AI, EPS, PSD, TIF, JPG, GIF, PNG, SVG, PDF and/or any other format that you want.

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Is there any guarantee for the logo design work?

At MyCorporateLogos, we offer you 100% Satisfaction Guarantee. However, if you are not happy with our initial concepts and asks for refund before first round of revisions, you are entitled to our 100% Money-back Guarantee. For more information, see our Guarantee Policy.

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How many concepts do you offer?

The number of concepts depends on the type of package you choose. We offer a minimum of 3 logo concepts. Please visit our Logo Design Packages section for more details.

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What if I don’t like any of the concepts?

If you do not like any of the initial concepts (which is very unlikely to happen), we will offer you fresh design concepts at no additional cost.

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I live in a different country? Is it possible to get my logo designed from you?

You can certainly get a logo designed from us even if you are located at the other end of the world. Just fill up the Order Form and we’ll get back to you.

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How will I keep track of the design process?

We will offer you a dedicated account manager who will keep you updated with all the latest developments on your project. The account manager will be your point of contact, responsible for conveying your ideas as well as feedback.

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Can you incorporate my ideas into a design?

Yes. Good logos happen only when your ideas are combined with our creative skill. Before initiating the design process, we always ask for your ideas. This helps us move in the right direction and come up with designs most appropriate for your business and industry.

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Will it cost extra if I want additional colors for my logo?

No. Adding colors to your logo is absolutely free. We can offer you the logo in various colors and you may take your pick accordingly.

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The Order Form is not working. How do I make payment?

If the Order Form is not working, please send an email to admin@mycorporatelogos.com. Our webmaster will guide you through the payment process. You can pay via PayPal or a credit card.

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How long is an order valid ?

An order is valid indefinitely until the final delivery is made. However, in cases where there has been no communication for 1 month or more, the order would stand expired. No refund is applicable and any further work would be done at the discretion of the concerned Logo Design Team Management.

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Do you offer any other services?

We’re not just a logo design company. Besides logo design, we also excel in website design, corporate identity and stationary design, brochure design, PowerPoint Presentation, web banners, web apps and mobile apps.

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How many revisions will you offer for my design?

All of our logo design packages include an unlimited number of revisions on your chosen concept. We keep revising until you are 100% satisfied.

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Do you provide me fonts used in my logo?

Yes. We can provide you the links from where you can download the fonts. We generally use google fonts those are free to use in commercial purposes.

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How do I start a new website with you?

Place your order through our website and we’ll get back to you. We’ll provide you a questionnaire consisting of 15-20 questions. These questions allow us to analyze the project from every angle. Consider this an interview of sorts used to determine what direction you’re looking to take your website. We’ll make suggestions based on the information you provide, namely in regards to industry, purpose, audience, design, features and more. Once you approve, we’ll provide you a detailed project plan and start working on your project.

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On which platform will you build my website?

Typically, we use WordPress for most of our websites. However, if you’re interested in building on another platform (Magento, Shopify, etc.) let us know and we can discuss your project.

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Do you provide hosting services too?

No, we do not provide hosting services. But we can provide recommendations and instructions for signing up for your own hosting. However, we will setup your website to the hosting you are signed up with.

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Can I access my website on mobile and tablets also?

Yes. Your website will be responsive which means it will be accessible across desktop, laptop, tablet and mobile devices.

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I'm not familiar with WordPress. Will I still be able to edit my website?

Yep! We develop our websites to be exceptionally user-friendly behind the scenes. Specific instructions are relayed to our dev team for each website we build as to how it’s updated by the user. It’s important to us that our clients find ease in updating their own websites. At the end of a website project, we supply clients with a walkthrough of WordPress, including exactly how to log in and update their website. If needed, we’ll also create a video specific to YOUR website on how to log in and make the edits you need so you will always have something to refer back to. It’s of the utmost importance to us that, once a website is complete, you understand how to use it. We know that just because a website is built on WordPress, doesn’t necessarily make it user-friendly.

If you have additional questions regarding our guarantee policy, please feel free to contact us.

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